I wanted to let you know that I have received my hard copy of the appraisal.  You never know what type of person that you will be working with when you select from an online source.  I want you to know that I am very grateful that I selected you.  You were easy to communicate with and were professional from the onset.  You have supplied me with a very thorough appraisal that will be helpful in the executing of my father's estate.  I really appreciate your promptness in performing the appraisal.  This has been a difficult time for me but you have made it a bit easier to deal with.
Thank you for all your kind assistance!
Darlene D.