“I wanted to let you know that I have received my hard copy of the appraisal. You never know what type of person that you will be working with when you select from an online source. I want you to know that I am very grateful that I selected you. You were easy to communicate with and were professional from the onset. You have supplied me with a very thorough appraisal that will be helpful in the executing of my father's estate. I really appreciate your promptness in performing the appraisal. This has been a difficult time for me but you have made it a bit easier to deal with. Thank you for all your kind assistance!”